Your Onsite Apple Support Professional

Specialized & Managed Consulting

Every person and business is different and unique

You'll need a personalized IT solution designed to solve your most prominent issues, protect your valuable assets, and prevent foreseeable problems with a network and system solution that adapts with you.

We believe in empowering our clients, too. That's why we provide personalized training sessions at your convenience. We're not going to ditch you. We're here by your side to help you conquer the world. We're just a phone call or direct message away to help you through a sticky situation, and we'll offer solutions for the future too. We'll get you up and running in no time. There's always something better ahead. In the IT world, it's an upgrade to the newest software. We help you through those transitions, schedule monthly maintenance, and make sure you're good to go.

Computers and IT are ever evolving

Which means you're constantly getting new equipment, or transitioning systems and devices. No worries. We make the hand-off easy, whether that's to a new device, new employee or a new location.

LET US HELP YOU

We can help you with:

Information Security: Keep your systems and data protected from accidents, disasters, and criminals. Your most valuable assets are your work and data. We can help integrate systems to help ensure your ideas, projects, and files are protected and accessible.

Technical Support: Support for you or your team wherever and whenever they need it. The world is changing. Tech support is no longer that dingy office in the basement. We're here with a smile, ready to not only come to your aid but also to offer solutions that can prevent or minimize the risk of future issues.

Consulting: Asset planning, tracking, and technical strategy to optimize your time and budget. We're not afraid to offer an opinion. We are IT experts, and we're proud of what we do. Our advice is given with your best interest in mind. We listen to your biggest obstacles, maybe even spot some you can't see, and craft solutions that help us all do better work more efficiently.

Wifi and Networking: In todays world, the wireless network is the backbone of the IT infrastructure. No matter what you are doing, it doesn't matter unless the wireless connectivity is reliable. SD Mac Tech is an Eero Pro installer, and can design and deploy a mesh network that is ultra fast, reliable and Wifi 6 certified.

Cloud Storage: Coordinate and maintain Cloud products like Apple, Microsoft, Google, and Dropbox for the most productivity. We help you make sense of the confusing cloud. No fear here. We can build a cloud system that makes it easy to access and share files and give you peace-of-mind knowing your data is safe easily accessible by only you.

Remote Support: We can provide remote assistance and support now matter where you are. In your office, at the coffee shop or half way around the world, with an internet connection we can remote to you, see your screen and assist with all your needs.

Managed Services: Businesses and users often don’t realize the costs associated with poorly maintained technology. Handling IT issues yourself can be viewed as a cost savings but in reality it ends up being a poor use of you or your employees time. Hiring an expert on a case by case basis might fix the problem temporarily, but rarely gets to the root of the problem to fix it permanently. Our managed services plans fix these problems, and allow technology to become a revenue generating tool instead of a constant headache. With either MDM or our in house Software Update Server, we can keep your device and software up to date, and secure.

Dedicated Apple Consultants

You may have found that other consultants who claim to support Macintoshes are primarily Windows consultants. As a result, stubborn problems you have faced with your Macs have never really been put to rest. We specialize in Apple and are experienced in dealing with various hardware, software, database, email, security, antivirus and administration issues in single- or mixed-platform environments. We have in-depth knowledge of Apple technical architecture and the ability to install and configure machines; architect and maintain networks; enable, customize, tune, and troubleshoot a wide range of services; and integrate Apple technologies within a multi-platform networked environment.